Quality Engineering (Departmental Elective II) (2181920)

Study Material
2181920 - Quality Engineering (Departmental Elective II)

Study Material
Syllabus

e-Notes

All-Units | Quality Engineering (Dept. Elect - II) (2181920) Updated on 21-05-2019

Teaching Scheme (in Hours)

Theory	Tutorial	Practical	Total
3	2	0	5

Subject Credit : 5

Examination Scheme (in Marks)

Theory ESE (E)	Theory PA (M)	Practical ESE Viva (V)	Practical PA (I)	Total
70	30	30	20	150

Syllabus Content

Unit-1: Introduction

Different Definitions and Dimensions of Quality, Historical Perspective, Contribution of Renowned Quality Gurus

Unit-2: Quality Engineering and Management Tools, Techniques & Standards

7 QC tools, 7 New Quality Management Tools, 5S Technique, Kaizen, Poka-Yoke, Quality Circle, Cost of Quality Technique, Introduction to Quality Management Standards – ISO : 9000, ISO:14000, QS:9000 (Concept, Scope, Implementation Requirements & Barriers, and Benefits), Introduction to National and International Quality Awards (Malcolm Baldrige National Quality Award – MBNQA, The Deming Prize Rajiv Gandhi National Quality Award)

Unit-3: Total Quality Management

Basic Philosophy, Approach, Implementation Requirements & Barriers

Unit-4: Designing for Quality

Introduction to Concurrent Engineering, Quality Function Deployment (QFD) and Failure Mode and Effect Analysis (FMEA) – Concept, Methodology and Application (with case studies)

Unit-5: Introduction to Design of Experiments

Introduction , Methods, Taguchi approach, Achieving robust design, Steps in experimental design

Unit-6: Contemporary Trends in Quality Engineering & Management

Just in time (JIT) Concept, Lean Manufacturing, Agile Manufacturing, World Class Manufacturing, Total Productive Maintenance (TPM), Bench Marking, Business Process Re-engineering (BPR), Six Sigma - Basic Concept, Principle, Methodology, Implementation, Scope, Advantages and Limitation of all as applicable

Unit-7: Quality in Service Sectors

Characteristics of Service Sectors, Quality Dimensions in Service Sectors, Measuring Quality in Different Service Sectors

Reference Books

Sr.	Title	Author	Publication
1	Quality Assurance and Total Quality Management (ISO 9000, QS 9000 ISO 14000)	K C Jain & A K Chitale	Khanna Publishers
2	Quality Control & Application	B L Hanson & P M Ghare	Prentice Hall of India
3	Total Quality Management	Dr. S. Kumar	Laxmi Publication
4	Statistical Quality Control	M. Mahajan	Dhanpat Rai & Co.

Who we are?

Darshan University - having the foundation of its first Institution laid in 2009, and later on, established and consolidated under Gujarat Private Universities (Second Amendment) Act of 2021. It is one of the leading institutes within Saurashtra that offers Diploma, UG, PG and Doctoral Courses.