IT Services

The aim of IT Services is to enable the effective use of information technology in support of the University. Our primary focus is on providing information technology products and services that meet the needs of the University community and achieve the highest level of customer satisfaction.

IT Services is responsible for overseeing Darshan University’s academic and administrative systems and the information technology infrastructure that supports them. IT Services strives to enable communication and collaboration among information technology professionals and users of information technology at Darshan University. IT staff is committed to supporting all members of the University in their academic and administrative work.

The IT Service provides the central information technology services and management for the Darshan University community. IT services comprise four distinctive service functions Information Security, IT Customer Service, Technology Operations and Enterprise Systems as one Team.

Working with technology service partners throughout the university's academic and administrative units, IT Services supports and address the university's computing and telecommunications needs.

IT Services at Darshan University aims in providing a robust infrastructure for campus computing and in identifying and deploying new technologies that enable academic innovation in teaching, learning, research, and scholarship.

Objectives :

• Supporting Teaching and Learning: The objective of IT services is to give educators and students the tools they need to carry out their teaching and learning activities. This entails giving teachers and students access to online materials, multimedia technologies, learning management systems (LMS), and technical support.
• Research Support: Universities are regularly carrying out cutting-edge research in a range of disciplines. IT services are essential in enabling researchers to support their research activities by giving them access to high-performance computer resources, research databases, collaboration tools, and data management solutions.
• Administrative Efficiency: By establishing into operation integrated information systems for functions like admissions, registration, financial aid, human resources, and finance, IT services work to optimize administrative procedures inside the university. This leads to increased productivity, less paperwork, and improved services for staff, instructors, and students.
• Infrastructure Management: Ensuring consistent connectivity, network security, and data management across the university campus needs maintaining of an effective IT infrastructure. To be able to adapt to the constantly shifting requirements for the university community, IT services emphasis on keeping up with and upgrading networking hardware, software, and other elements.
• Cyber Security: As academic and administrative procedures become more digitally oriented, institutions are becoming increasingly concerned about cybersecurity. IT services strive to put strong cybersecurity safeguards in place to safeguard confidential information, fend off attacks via the internet, and ensure that privacy regulations are followed.
• User Support and Training: IT services provide staff, professors, and students technical support for resolving problems with hardware, software, and network connectivity. They also provide workshops and training programs that enhance the understanding of digital technologies and empower individuals to make the most maximum advantage of the resources offered by technology.
• Innovation and Emerging Technologies: To support teaching, learning, and research initiatives, IT services are involved in the study, testing, and deployment of emerging technologies like artificial intelligence, virtual reality, augmented reality, and the Internet of Things (IoT). Universities frequently remain at the forefront of innovation in these areas.
• Accessibility and Inclusivity: IT services work to make sure that digital information as well as technological resources are accessible to all members of the university community, including those who have limitations. This includes setting assistive technology into place, encouraging inclusive design rules, and bringing accessibility standards into action.